Privacy at FintaxGPT
At FintaxGPT, we understand that tax, financial, and business information is among the most sensitive data you own. Protecting your privacy and maintaining your trust is fundamental to everything we build.
This Privacy Policy explains how FintaxGPT ("FintaxGPT," "we," "our," or "us") collects, uses, stores, shares, and protects your information when you use our website, web application, APIs, mobile applications, browser extensions, and related services (collectively, the "Services").
By using our Services, you agree to this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide and improve our Services.
Account Information
When you create an account, we may collect:
- Full name
- Email address
- Company or organization name
- Job title
- Password (encrypted)
- Authentication details (Google, SSO, or other supported providers)
Customer Content
When using FintaxGPT, you may provide:
- Tax documents
- Financial statements
- Accounting records
- Payroll information
- Business documents
- Research requests
- AI prompts
- Uploaded files
- Generated responses
You are responsible for ensuring you have the necessary authority to upload information relating to third parties.
Payment Information
Payments are securely processed by our payment provider, Creem.
We do not store your complete credit or debit card information.
Usage Information
We automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Feature usage
- Error logs
- Session information
Analytics
We use services such as:
- Google Analytics
- PostHog
- Plausible Analytics
These services help us understand how our platform is used and improve the customer experience.
2. How We Use Your Information
We use your information to:
- Provide FintaxGPT services
- Process AI requests
- Authenticate users
- Manage subscriptions
- Process payments
- Respond to support requests
- Improve platform performance
- Detect fraud and abuse
- Maintain platform security
- Comply with legal obligations
- Send important service updates
We only process information necessary to deliver our Services.
3. AI Processing
FintaxGPT uses trusted AI providers including:
- OpenAI
- Anthropic
- Google Gemini
- Azure OpenAI
- DeepSeek
- Kimi K3
Your requests may be securely processed through one or more of these providers depending on the features you use.
Our Commitment
We never use your documents, prompts, conversations, uploaded files, or generated responses to train public AI models.
Where supported by our AI providers, enterprise privacy protections are used to ensure your data is not used for model training.
Your information is processed solely to provide the Services you request.
4. Data Ownership
Your data remains your property.
You retain ownership of:
- Documents
- Files
- Prompts
- Conversations
- Generated outputs
- Business information
FintaxGPT claims no ownership over customer content.
5. Confidentiality
We treat all customer information as confidential.
Our employees do not routinely access customer documents.
Access is permitted only when:
- you explicitly request support;
- it is necessary to investigate a security issue or platform abuse; or
- required by applicable law.
All authorized personnel are bound by confidentiality obligations.
6. Information Sharing
We never sell your personal information.
We never sell customer documents.
We never share your financial information with advertisers.
We may share limited information with trusted service providers that help us operate the platform, including cloud hosting, authentication, AI processing, analytics, and payment services.
These providers are required to protect your information and may only use it to provide services on our behalf.
7. International Data Transfers
Because we use global cloud infrastructure, your information may be processed or stored in countries including:
- United States
- Australia
- United Kingdom
- Pakistan
- Other countries where our service providers operate
We take reasonable measures to protect your information during international transfers.
8. Security
We use industry-standard security measures including:
- TLS encryption
- Encryption at rest
- Role-based access controls
- Multi-factor authentication for administrators
- Secure cloud infrastructure
- Audit logging
- Continuous monitoring
- Automated backups
Although no system is completely secure, we continuously work to protect your information against unauthorized access, loss, misuse, or disclosure.
9. Data Retention
We retain your information only as long as necessary.
Unless required by law:
- Customer content is deleted within 30 days after account deletion.
- Backup copies are automatically removed within 90 days.
- Billing records may be retained longer where legally required.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Export your data
- Delete your account
- Request deletion of personal information
- Withdraw marketing consent
- Object to certain processing activities
To exercise these rights, contact us at support@fintaxgpt.com.
11. Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Maintain security
- Remember preferences
- Improve performance
- Understand platform usage
You may disable cookies through your browser settings, although some features may not function properly.
12. Marketing Communications
We may send product announcements, service updates, and occasional marketing communications.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.
13. Children's Privacy
FintaxGPT is designed for businesses and professional users.
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
14. Third-Party Services
Our Services may contain links to third-party websites or integrate with third-party platforms.
We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, or legal obligations.
When significant changes are made, we will update the "Last Updated" date and, where appropriate, notify users through the Services or by email.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
FintaxGPT
Email: support@fintaxgpt.com
Our Privacy Promise
At FintaxGPT, privacy is not just a legal requirement—it's a core part of our product.
We are committed to:
- Never selling your data.
- Never using your content to train public AI models.
- Keeping your financial information confidential.
- Giving you control over your data.
- Building AI tools that professionals can trust.